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Wick-a-Roo : Terms and Conditions

Wick-a-Roo Terms and Conditions

Effective Date: [01.02.2025]

Welcome to Wick-a-Roo! By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

1. Introduction

These Terms and Conditions govern your use of the Wick-a-Roo website, including the purchase of candles and other products (collectively referred to as the “Services”). By accessing or using our website, you accept and agree to be bound by these Terms and Conditions and our Privacy Policy.

2. Products

  • Product Descriptions: We strive to accurately describe our products, but we do not guarantee that the product descriptions or other content on the site is error-free, complete, or current.
  • Availability: All products are subject to availability. We reserve the right to limit quantities of any product or discontinue the sale of any product at our discretion.
  • Pricing: Prices for our products are subject to change without notice. We do our best to keep prices updated, but errors may occur. In the case of an error, we will notify you and offer an opportunity to cancel or adjust your order.

3. Order Process

  • Placing an Order: To place an order, simply select the items you wish to purchase, provide your shipping information, and submit payment. Orders are not binding until you receive an order confirmation email from Wick-a-Roo.
  • Payment: We accept payments via [list accepted payment methods, e.g., credit cards, PayPal]. Payment must be made at the time of purchase.
  • Order Cancellations: Orders can be canceled before shipping. Once an order has been shipped, cancellations or modifications are not possible.

4. Shipping and Delivery

  • Shipping Policy: We aim to process and ship orders within [insert number of days] business days. Shipping times may vary based on your location.
  • Shipping Costs: Shipping costs are calculated at checkout based on your location and the shipping method chosen.
  • Lost or Damaged Items: If your order is lost or arrives damaged, please contact us immediately at [contact email]. We will assist in resolving the issue based on the specifics of the situation.

5. Returns and Refunds

  • Returns: We accept returns within [insert number of days, e.g., 30 days] of purchase, provided the product is unused and in its original packaging. To initiate a return, please contact our customer service team at [contact email].
  • Refunds: Refunds will be issued to the original payment method once the returned product is received and inspected. Shipping costs are non-refundable unless the return is due to a mistake on our part.
  • Exchanges: If you wish to exchange a product, please follow the return procedure and place a new order for the desired item.

6. Intellectual Property

  • Copyright and Trademarks: All content on the Wick-a-Roo website, including images, text, logos, and designs, are the property of Wick-a-Roo and are protected by copyright, trademark, and other intellectual property laws.
  • License to Use: You are granted a limited, non-exclusive, non-transferable license to access and use the website for personal use. Commercial use of our content without permission is prohibited.

7. Limitation of Liability

To the fullest extent permitted by law, Wick-a-Roo will not be held liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website. This includes any loss of profits, data, or business opportunities.

8. Indemnification

You agree to indemnify, defend, and hold harmless Wick-a-Roo, its affiliates, employees, and partners from any claims, losses, or damages (including legal fees) arising from your use of the website, violation of these Terms, or infringement of any rights of a third party.

9. Privacy

Your privacy is important to us. Please refer to our [Privacy Policy] to learn about how we collect, use, and protect your personal information.

10. Governing Law

This Agreement shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in Patna..

11. Changes to Terms and Conditions

Wick-a-Roo reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page regularly to stay informed about any changes.

12. Contact Us

If you have any questions about these Terms and Conditions or need assistance, please contact us at:

  • Email: [care@wickaroo.com]
  • Phone: [insert contact number]
  • Address: [30, Basant Vihar Colony, Boring Road, Patna-800001, Bihar, India]

By using our website and purchasing products from Wick-a-Roo, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.